Seminar (Dept. of Organization and Human Resources)

Theme：Combating Team Hopelessness: How and Why Leader Interpersonal Emotion Management Matters

Speaker：Wu Liu (Faculty of Business，The Hong Kong Polytechnic University)

Time：2021-04-22 09:52

Address：Room 1008, Mingde Business Building Zoom Meeting

Language：Chinese/English

Zoom Meeting: 

https://zoom.com.cn/j/68306289892?pwd=aHArZkFSUFFuK1l3VTFScVJCTG5oQT09

Meeting ID：683 0628 9892

Password：617067

ABSTRACT :

The extant literature is silent on how team hopelessness may impact team functioning and, more importantly, how leaders may help to regulate it. Relying on the appraisal-tendency framework of emotion, this study examines the effect of team hopelessness on team performance and its underlying mechanism, collective efficacy. It also explores how leaders’ use of two different interpersonal emotion management (IEM) strategies can moderate this relationship. Using two field studies involving 80 and 170 workplace teams, respectively, we consistently find that team hopelessness negatively impacts team performance through reduced collective efficacy. In addition, leaders’ use of a problem-focused IEM strategy weakens the negative relationship between team hopelessness and team performance via collective efficacy, while their use of an emotion-focused IEM strategy strengthens it. Our research highlights the detrimental effect of team hopelessness on team functioning and the various consequences of different leader IEM strategies.